Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13317 Someone from VIC thinks vodafone is at 21 Jan 2011 07:35:39 AM
I joined vodafone simply because they were the only company who could tell me when they were getting IPhone 4 in stock I joined in November. Since then I have had numerous problems with calls dropping out, not being able to receive emails, not being able to connect to the web. I initially had problems porting my number which took 2 weeks to sort out. I have had my sim card changed about 4 times. Last week i visited a store to complain about the fact i can't receive emails and was told to contact my carrier - which i did and was told it was a vodafone issue as i could receive them at times and not others. So back to vodafone who told me they were having issues with email and advised me to set up a gmail account and set it to receive emails from my existing address. I have done this but still don't get emails. SOOOO frustrated as i am on a 24 month contract!