Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13334 Someone from NSW thinks vodafone is Very very fail at 21 Jan 2011 07:39:49 AM
I haven't been on a contract for a couple of years, So I decided to get my self a new I phone 4 I was really excited and couldn't Waite to get it and start using it.
I began to play with it and got the hang of how it all works for the first 3 to 4 weeks all was good with the 3G and apps download etc.
Then began the problems I started to switch the phone on and off to pick up 3G
and then I keep losing the signal and it was always displaying searching, I called vodafone and waited about 1 hr and 45min and then all they offered was for me to try a new sim which I did and it kept on going. So now I make sure my 3G is disabled at all times and I have a data phone that's useless to me at the moment every time I call vodafone all I get told is a heap of lies and to be honest I dont think we deserve to be treated like this. After all we are the ones that made Vodafone what it is and the least they can do is provide a good honest service to all its customers.
I'm hoping that Vodafone gets its back side kicked for this cause its been a real pain.
I began to play with it and got the hang of how it all works for the first 3 to 4 weeks all was good with the 3G and apps download etc.
Then began the problems I started to switch the phone on and off to pick up 3G
and then I keep losing the signal and it was always displaying searching, I called vodafone and waited about 1 hr and 45min and then all they offered was for me to try a new sim which I did and it kept on going. So now I make sure my 3G is disabled at all times and I have a data phone that's useless to me at the moment every time I call vodafone all I get told is a heap of lies and to be honest I dont think we deserve to be treated like this. After all we are the ones that made Vodafone what it is and the least they can do is provide a good honest service to all its customers.
I'm hoping that Vodafone gets its back side kicked for this cause its been a real pain.
21 Jan 2011 07:43:41 AM: Virtually same story as myself! New nokia phone - but everything just doesnt work!