Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13382 Someone from ACT thinks vodafone is megga fail at 21 Jan 2011 07:58:34 AM
I can not make calls, when I finally do my reception cuts out, Every time people call it gos to vooicemail without ringing, I called up to complain waited on hold for 50 mins till my phone cut out, called again got through to someone and they put me on silent hold for 40 mins, thats when I realised they had forgot about me finally got to talk to someone and they put my account on investigation for me, 3 days later got an sms from vodaphone telling me to call them I waited on hold for 40 mins, when the opperator picked up she told me the department that needed me was closed, but she would call me back the next day, she didnt call me back so I called back only waited 20mins, not to bad considering, and all it was about was telling me that they had started the investigation, 20 mins later I got another message telling me to call them, I so dont think so they can get stuffed!