Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1339 Someone from QLD thinks vodafone is is such a nigel- no wonder at 21 Dec 2010 12:41:40 PM
Hey Nigel. You obvioously have no idea about your business expect for the income & expenditure, do you??? you stupid obnoxious patronising xyz. Why dont you come around here and we'll call your 1555 together. I have an incident for you below that represents the Vodafone Mission and Culture.
Vodafone used to be the sole carrier in a couple of small countries near Australia until recently. The rates were sky high and customer and network issues ramapant. According to one 'Business', dealing with vodafone was like dealing with a mafia corner loan shark.
Until a new telco enterred the market. Since then, Vodafone has been begging customers to join them by offering them free mobile hand sets and special calls (compared to berating customers and giving no incentives. A business of 150 handsets was told to pay 'premium' price for 148 handsets and you get TWO handsets free, but call rates were going to be higher). It turned out the handsets models being given out are those with known technical issues. Long story short the new telco is still kicking Vodafone's ass like no tomorrow.
You were saying something Nigel??????
Vodafone used to be the sole carrier in a couple of small countries near Australia until recently. The rates were sky high and customer and network issues ramapant. According to one 'Business', dealing with vodafone was like dealing with a mafia corner loan shark.
Until a new telco enterred the market. Since then, Vodafone has been begging customers to join them by offering them free mobile hand sets and special calls (compared to berating customers and giving no incentives. A business of 150 handsets was told to pay 'premium' price for 148 handsets and you get TWO handsets free, but call rates were going to be higher). It turned out the handsets models being given out are those with known technical issues. Long story short the new telco is still kicking Vodafone's ass like no tomorrow.
You were saying something Nigel??????
Love Nigel