Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1341 Someone from NSW thinks vodafone is not at all at 21 Dec 2010 12:41:44 PM
All telecom companies have signal problems. This may vary depends on how kind of user you are, waht kind of services you demand, what phone you have, what area you live and so on...
Vodafone has had some issues recently? Yes, they had. But what make a company good is not just when things are going great, but when their customers have problems and how the company deals with it. I can assure you Vodafone is strong enough to turn this page and make everyone happier than ever and YES they are making a lot of effort to deliver a extreme cutting edge new network.
We are just talking about 1% of the total customers. It still means that I am among the rest of 7 millions happy customers and nobody will build a website to talk about how good Vodafone is...
Come on guys, give them a chance! You won't regret to be part of this great company!
Cheers,
A happy customer
Vodafone has had some issues recently? Yes, they had. But what make a company good is not just when things are going great, but when their customers have problems and how the company deals with it. I can assure you Vodafone is strong enough to turn this page and make everyone happier than ever and YES they are making a lot of effort to deliver a extreme cutting edge new network.
We are just talking about 1% of the total customers. It still means that I am among the rest of 7 millions happy customers and nobody will build a website to talk about how good Vodafone is...
Come on guys, give them a chance! You won't regret to be part of this great company!
Cheers,
A happy customer
It's way much easier to complaint, you can get much more attention...
If not told to post her by PR.... hmmmmm...