Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13416 Someone from NSW thinks vodafone is Pretty ordinary at 21 Jan 2011 08:09:04 AM
Can't wait until my plan ends so I can move. Vodafone was good a few years ago. Not sure why they have fallen so fast to being a very ordinary company. My issues are with internet coverage, sometimes can't even access it in Sydney CBD & also with voicemail messages. They seem to take about 30 minutes to get to my phone. That is just pathetic & luckily nothing has been important as yet.
Also trying to get through to the call centre is a nightmare. And when you do, it is unlikely that they can solve the problem anyway & there always seems to be a language barrier.
Hopefully all these complaints will lead to a massive improvement.
Also trying to get through to the call centre is a nightmare. And when you do, it is unlikely that they can solve the problem anyway & there always seems to be a language barrier.
Hopefully all these complaints will lead to a massive improvement.