Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13420 Someone from VIC thinks vodafone is As FAIL as you can get! at 21 Jan 2011 08:11:03 AM
Internet on iphone4 barely works, takes up to 5mins to refresh a page or just get a network error not being able to connect to internet, only time I can use Internet appropriately is at home off my wi-fi, other then that internet does not work on VODAFAIL, this is PATHETIC! worse then a 36k modem if anyone can remember how slow that was, what the hell am I paying $104 a month for! Oh dont forget the CALL DROP OUTS! Class action needs to be taken, we are paying for a service that does not work!
21 Jan 2011 08:18:11 AM: Agree...i always to rely on wifi to get a decent connection but what if I am on the road? Wife and I get voicemail 6hrs later sometimes if not the day after. My wife is due for a new contract in a couple of months. She will go for Optus but me just renewed 5 months ago. Escalated my call and got a Blackberry Bold to replace the iPhone.
21 Jan 2011 12:05:14 PM: There is no different if you go with Optus. I was with Optus for home,mobile and internet and after they give me shit like holding on the phone for 40 minutes try to talk to them so at the end i have cancelled everything and now i have nothing to do with optus. Customer service is total crap. jump from one department to another department and no one seems to know what is going on.