Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13439 Someone from SA thinks vodafone is Massively! at 21 Jan 2011 08:17:47 AM
In an area where I have line of sight to two mobile phone towers and still experience drop outs, failed calls, intermittent and delayed messaging, and VERY slow 3G speeds all in an area vodafone says has great coverage (Suburban Adelaide).
I got the iPhone 3GS on the $69 cap thinking it was a great deal, It would have been better to pay an extra $10 a month to go with Telstra. The Telstra advert highlighting the young couple both using 3G on their phones and one having superior coverage sums up my experiences with Vodafone.
Now my phone has gone to my wife, since work has given me a new one, I am worried if she is in an emergency (i.e. Asthma attack) she won't be able to call for help even in a METRO area!
I have 12 months left on my contract and desperately need to bail to another carrier.
Have I got my $69 worth of value? No. Slow 3G speeds = cannot use my 1GB cap, and intermittent signal = cannot use my $450 worth of calls. Voda definitely fails!
I got the iPhone 3GS on the $69 cap thinking it was a great deal, It would have been better to pay an extra $10 a month to go with Telstra. The Telstra advert highlighting the young couple both using 3G on their phones and one having superior coverage sums up my experiences with Vodafone.
Now my phone has gone to my wife, since work has given me a new one, I am worried if she is in an emergency (i.e. Asthma attack) she won't be able to call for help even in a METRO area!
I have 12 months left on my contract and desperately need to bail to another carrier.
Have I got my $69 worth of value? No. Slow 3G speeds = cannot use my 1GB cap, and intermittent signal = cannot use my $450 worth of calls. Voda definitely fails!