26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1344 Someone from QLD thinks vodafone is HERE TO HELP at 21 Dec 2010 12:46:35 PM
Hi everyone please have a look at our website www.vodafone.com.au . There is an apology from Vodafone with answers to your problems.

Hope this Helps :)

Helensvale Store
21 Dec 2010 12:49:50 PM: Go Helensvale crew!
21 Dec 2010 12:57:59 PM: I have a problem with the run around I've been given regarding this. All I wanted was to know what was happening and was anything being done about it, when could I expect things to be fixed and I got nothing, not a word. And now after this website has come up and people are blowing off their steam, now they offer an apology? Too little too late my friend.
21 Dec 2010 06:02:04 PM: An apology. Well. Do they expect Absolution? Do they intend to keep plundering and pillaging for a while, and then pop in another apology?
Does an apology fix it the way Mummy would kiss it better?