Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13457 Someone from NSW thinks vodafone is Very at 21 Jan 2011 08:25:48 AM
My sister had a baby and my brother in law couldn't get a hold of me due to vodaphone's reception. He could get a hold of everyone else but me, I ended up finding out 2 hours later then when I tried calling people, after 1 minute the phone would cut out. This happened over 6 times and I can tell you now I have cursed vodaphone for a long time but this was the final straw. Everytime you call up you are on hold for hours and if you go into a vodaphone store they have ques out the door of people complaining. I actually turned 2 tourists away from vodaphone in the CBD as they were waiting for 20 minutes and they asked me what i thought of vodaphone, my exact words were "if i wasn't locked into this contract I wouldn't be with them, go to telstra". My ex fiance has troubles sending me messages, This has happened so many times over the last 2 years i continue to go to vodaphone and telling them something is wrong with my settings, one minute I can receive his messages then next minute I can't. It actually caused us to break up because of mis-communication and it was all because i never got the messages I needed to get off him.