26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1348 Someone from VIC thinks vodafone is Vodafone very fail! at 21 Dec 2010 01:30:24 PM
Tried to send incredibly important SMS's (International). Constant sending failure.
Incredibly important Voicemail messages arriving 5 days late, resulting in losing a job offer!!!
I'm stuck in a contract. The moment it expires I am going to switch to another carrier. Have been with Vodafone for 10 years.
21 Dec 2010 01:35:17 PM: Forgot to mention that local SMS's worked fine and I resorted to using International SMS (which failed consistently) cause International Voice Call constantly dropped out.
The inability to contact the recipient resulted in them being stranded in a serious situation.
21 Dec 2010 03:03:44 PM: That's not exactly a Vodafone issue, how do you know it wasn't the recipients network in the other country?