26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1354 Someone from TAS thinks vodafone is Better than you make them out to be at 21 Dec 2010 01:59:05 PM
21 Dec 2010 02:00:27 PM: Don't add new threads to this website if you are a Vodafone advocate. The owner counts them all as complaints positive or not!
21 Dec 2010 02:03:10 PM: Wow, shady practices much...
21 Dec 2010 02:59:48 PM: damn theres people in tasmania?? no one really cares about tasmania....seriously
21 Dec 2010 03:17:52 PM: Lara is from Tasmania
21 Dec 2010 06:03:16 PM: You haven't been blocked, I barely moderate posts unless they are clearly off topic or very derogatory. I just developed this reply system today and it looks like there was a bug.
27 Dec 2010 02:38:10 PM: So how long have you worked for Vodafone?
27 Dec 2010 07:55:34 PM: It is so obvious that you work for Vodafone. Like everyone else at Vodafail you treat the public like mugs. We won't forget. YOU will pay.
28 Dec 2010 12:15:14 PM: why threaten the vodafone employees? they are just doing their job like everyone else. If you want to be taken seriously then you need to stop with the threats and abuse and slander and get down to the real problems-threats and abuse wont help your cause...
28 Dec 2010 07:12:08 PM: Person who commented on 21 December 2010 at 8:03:16PM, I assume you are the creator of this site, you are slipping a little you need to block person who posted on 27 Dec 2010 9:55:34PM , I believe creator that is a threat!!!!! Given alot of the posts on here creator, maybe it is time you checked your site more often or if you are unable to monitor it as it should be you should consider closing or stopping EVERYONE from posting.
28 Dec 2010 07:52:31 PM: Inresponse to reply on 28 dec 02:15:14PM - I have worked in customer service for 10 years and I DO NOT HELP PEOPLE who abuse or offend me! why should I help you when you have runied my day??? really!
10 Jan 2011 05:28:57 PM: In response to 28 Dec 2010 09:52:31 PM. Because you're paid to do so. So suck it like a good faceless drone.