Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13547 Someone from VIC thinks vodafone is Bad at 21 Jan 2011 08:59:30 AM
My office in is in the Melbourne CBD and getting a signal is almost impossible. When I do I get EDGE rather than 3G.
In November last year I had to take my daughter to the Monash Medical Centre in Clayton for urgent treatment but could not get a signal to call the rest of the family to let them know what was happening.
At Xmas time I was staying at my sisters house in Belair in Adelaide and could not get a signal. On the way over we stayed at a hotel in the main street of Horsham and could not get a signal. Forget about trying to get a signal on the Western Highway. And NO, it is not my iPhone's fault!
My contract ends in June. I will be finding another carrier.
In November last year I had to take my daughter to the Monash Medical Centre in Clayton for urgent treatment but could not get a signal to call the rest of the family to let them know what was happening.
At Xmas time I was staying at my sisters house in Belair in Adelaide and could not get a signal. On the way over we stayed at a hotel in the main street of Horsham and could not get a signal. Forget about trying to get a signal on the Western Highway. And NO, it is not my iPhone's fault!
My contract ends in June. I will be finding another carrier.