Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13572 Someone from VIC thinks vodafone is at 21 Jan 2011 09:08:03 AM
I'm not in a mess anymore as i finally switched carriers.
I lived in St Kilda East at the time and could never get reception!!! it was so frustrating, the only place i could get coverage in my appartment was in one corner of the balcony (not fun in on winter nights). Whenever i complained to them they simply stated that 'that you are covered on the map so you DO have coverage' .... NO vodafone ... there was no coverage. And no it wasn't my hand set, i swapped it three times and friends with vodafone also had the same problems. Also because there was no coverage my messages weren't getting through till days later.
I learnt quickly why they have amazing deals. I'm now with another carrier, there customer service is annoying but unlike vodafones i hardly have to use it as i have perfect coverage!!
I lived in St Kilda East at the time and could never get reception!!! it was so frustrating, the only place i could get coverage in my appartment was in one corner of the balcony (not fun in on winter nights). Whenever i complained to them they simply stated that 'that you are covered on the map so you DO have coverage' .... NO vodafone ... there was no coverage. And no it wasn't my hand set, i swapped it three times and friends with vodafone also had the same problems. Also because there was no coverage my messages weren't getting through till days later.
I learnt quickly why they have amazing deals. I'm now with another carrier, there customer service is annoying but unlike vodafones i hardly have to use it as i have perfect coverage!!