26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1358 Someone from VIC thinks vodafone is The worst network at 21 Dec 2010 03:15:20 PM
Every time I travel to Indonesia I call Vodafone to ensure my phone will work and they tell me it will, but every time I arrive the phone won't work. The phone works in Singapore and Thailand but not Indonesia. I tell Vodafone this every time and there solution: "If your phone isn't working, call us and we will try to resolve it." Yes Vodafone, I shall call you on a phone that doesn't work. 5 months of VodaHell to go...
21 Dec 2010 03:52:59 PM: Indonesia? Mate I can't get reception in CBD Sydney! If I got vodafail reception in Indonesia I would be astonished!
21 Dec 2010 07:30:18 PM: It could be the indonesian end. So many variables...
22 Dec 2010 05:39:40 PM: @above: Possibly, but no other network has the issue. Plus, I get better coverage in rural Thailand when roaming that I get in Melbourne CBD.