Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13623 Someone from NSW thinks vodafone is Rubbish Network at 21 Jan 2011 09:29:46 AM
I had wireless internet for 2 years with Vodafone and it was an absolute disgrace. Constant internet dropouts and failure to log on to the network. The wireless dongle was a useless piece of garbage. We have 5 computers in the house ranging from laptops, Mac's, and PC's, and no matter what hardware was used, the same issues were always there: dropouts, failure to log on to the network. I will never go with Vodafone for anything ever again, and im only 30 years old, so that means they won't get a cent from me ever again, neither will they ever see business from my wife, or any of my future children. Keep doing this to people Vodafone, and your days will be numbered. People get locked into contracts for 2 years at a time, but like me they will leave once the contract is over and will never come back and will slander your name at every opportunity. My complaints were never taken seriously as I was always instructed by "technical support" to do the same thing that the previous drongo told me to do. Eventually I gave up and got another internet contract that has none of these problems, paid my monthly bills with Vodafone until my contract ran out. Vodafone never again!