Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13630 Someone from ACT thinks vodafone is Not at 21 Jan 2011 09:33:45 AM
Venting your tough talkin spleen at the Customer service agent is pathetic in the extreme. They didn't build the network, they don't maintain the network, nor can they do anything to make the network better.
If you really want to make a difference, then you should all call the CEO's phone lines or head office switchboard instead.
If you really want to make a difference, then you should all call the CEO's phone lines or head office switchboard instead.
21 Jan 2011 12:57:44 PM: I don't think any of these people are expecting the customer service agents to change the world, in fact, expecting anything of them is generous to say the least. Could it be that customers are merely yearning customer service representatives to just do what they're getting paid for?