Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13642 Someone from VIC thinks vodafone is Poor reception in metro at 21 Jan 2011 09:39:52 AM
I've have 5 services currently on Vodafone over the last two years, reception has been poor in the Melbourne metro area. Even in my home, again in metro, I cannot use mine or any other Voda phone. There is little or no signal and forget trying to use it in my study. There is a spot under my front veranda where I can conduct an almost successful conversation - but try and move from that spot and it's all over. I've complained to Voda a number of times over the couple of years and best they could suggest is to switch off 3G, put the network selection on manual and hope for the best. A month to go on these contracts and they wont see me for dust.