26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13654 Someone from QLD thinks vodafone is Epic at 21 Jan 2011 09:46:31 AM
Vodafone customer for 3+ years here. I've been enduring constant dropouts, flakey reception and poor 3g data speeds for too long. I have an iPhone 3GS in 24 month contract with Vodafone (expiring December 2011, which can't come too soon.

I am in a rather unique situation because I also have a work phone which is an iPhone 3GS as well, same version of OS (4.02), but work phone is through Telstra. Telstra coverage is almost flawless (I travel interstate for work weekly) and always where I have limited to no coverage (3G or normal network) on my personal Vodafone iPhone 3GS I can compare to the Telstra coverage on the work iPhone 3GS. Telstra is consistently better every time I check, and I don't think I've had a single dropped call on the Telstra iPhone.

Vodafone on the other hand I'd say 40% of my calls are dropped (yes, even when I'm in CBD area in different states), or get to the point where its chopping in an out and the person on the other end of the call cannot here me.