Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13737 Someone from NSW thinks vodafone is EXTREME at 21 Jan 2011 10:38:56 AM
I am with vodafone on a 12 month contract. My contract expires in march. My partner is with vodafone on a 24 month contract. We have poor coverage most times, drop outs and delayed text messages. The record for a delayed message was 3 days, where i asked him to pick me up from the train station. This has occurred countless times. i had a job interview call which never called and went straight to voicemail ( where i check it had full bars of reception) I also text my friend to let her know i would be late for a lecture, where she received it 1 day later. There are times where the vodafone reception just disappears and doesnt come back for minutes. Total disgrace. i will be switching carriers to optus when my contract expires in March.