Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13754 Someone from NSW thinks vodafone is VERY VERY at 21 Jan 2011 10:51:26 AM
I got a call from Vodafone yesterday. They advised me that my contract is almost up and they wanted me to renew my 2 years 599 business cap contract.
I asked them why you guys are still trying to sign up new customer and ring your existing to try and get them to renew their contract even though the network is almost unusable.
The data service is like the slowest thing I have ever seen. It takes about 3 minutes to load up SMH website in the middle of CBD!!!!
Obviously I had a go at the guy. I tell you what it was the best feeling in the world. I have been waiting for this phone call for almost a year.
I asked them why you guys are still trying to sign up new customer and ring your existing to try and get them to renew their contract even though the network is almost unusable.
The data service is like the slowest thing I have ever seen. It takes about 3 minutes to load up SMH website in the middle of CBD!!!!
Obviously I had a go at the guy. I tell you what it was the best feeling in the world. I have been waiting for this phone call for almost a year.
Phone tough talk to the poor bloke who's asking if you needed anything. Why not go big yourself up at the corporate office and demand to speak with the CEO. Outstanding citizen of the year. Tosser.