Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13818 Someone from NSW thinks vodafone is at 21 Jan 2011 11:48:29 AM
I've been reading some of the posts and it seems like everyone here are Vodafone customers, rather than 3 customers.
I have been a 3 customer for over 5 years and until the end of last year, I have been very happy with their service. Since around October/November, I have had problems with getting mobile broadband on my phone, as well as the dongle and in areas where I've had no problems before. The service (or lack of) at home and other places (even in the middle of Sydney CBD) seems to be intermittent.
I went into a 3 store and was told that this was due to the merger with Vodafone and this was the same response when I checked with Vodafone. Neither could tell me when the problem will be resolved.
Vodafone should be spending their money on fixing the problems, not sponsoring sporting teams! My contract expires at the end of the year and they will definitely be losing another customer.
I have been a 3 customer for over 5 years and until the end of last year, I have been very happy with their service. Since around October/November, I have had problems with getting mobile broadband on my phone, as well as the dongle and in areas where I've had no problems before. The service (or lack of) at home and other places (even in the middle of Sydney CBD) seems to be intermittent.
I went into a 3 store and was told that this was due to the merger with Vodafone and this was the same response when I checked with Vodafone. Neither could tell me when the problem will be resolved.
Vodafone should be spending their money on fixing the problems, not sponsoring sporting teams! My contract expires at the end of the year and they will definitely be losing another customer.