Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13825 Someone from NSW thinks vodafone is Beyond Failure at 21 Jan 2011 12:01:23 PM
Ive been a Vodafone customer for a little while now and have had major issue when trying to use their 3G services for email & internet. I tried making the switch from Blackberry to iPhone on the Vodafone network and had extremely poor experience with it. Falling short of throwing the iPhone out my car window as the calls constantly dropped out, i tried a sim card from another carrier in the same phone and it worked flawlessly. So i had no choice but to switch back to the Blackberry and although it works with respect to sending and receiving emails, internet connectivity is poor at best and the phone reception is a major issue for me when the phone is in 3G coverage. Im paying for a 3G service, however I have had to manually adjust my phone settings to drop down to 2G so that I can get half decent reception and minimal call drop outs. Im fortunate as my contract is up shortly. I can definitely say that I will not be signing up EVER again with Vodafone and will strongly recommend to colleagues, friends and family to stay away, irrespective of how good a deal they think they are getting.