Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13872 Someone from VIC thinks vodafone is So epic it makes the 2010 Commonwealth Games look like gold at 21 Jan 2011 01:01:54 PM
Reception. Everytime I get a call or make one I have to sit in a weird position to have any reception at all...no matter where in my house I am...
I live in suburban Melbourne for God's sake...how the hell can I not have any there? Customer service is horrid too. I gave up on calling or texting to recieve credit information because most of the time it is out of date and causes me to use more than I'm told I have so I ed up going over the limit...If it isn't out of date it just doesn't work, saying things like 'this service is unavailable right now' or it just doesn't send em anything back...
Lowest company...Absolute dead weight.
I live in suburban Melbourne for God's sake...how the hell can I not have any there? Customer service is horrid too. I gave up on calling or texting to recieve credit information because most of the time it is out of date and causes me to use more than I'm told I have so I ed up going over the limit...If it isn't out of date it just doesn't work, saying things like 'this service is unavailable right now' or it just doesn't send em anything back...
Lowest company...Absolute dead weight.
21 Jan 2011 01:08:15 PM: Oh it's their fault that you talk too much and exceed your cap is it?
21 Jan 2011 01:40:02 PM: I think the complaint is about the credit info being outdated genius.
21 Jan 2011 02:08:26 PM: i use the website to check my credit balance... i know it can be a couple of days out of date, but it's the only way i get accurate credit balances at any time!
21 Jan 2011 02:24:03 PM: @3:40 I think you'll find the complaint is more about reception.