Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13893 Someone from WA thinks vodafone is Phone Problems at 21 Jan 2011 01:42:46 PM
The blackberry bold that has been sent to me by vodaphone after the 28 day return policy has finished my phone started to glitch and started break. i ask vodaphone to exchange wich they said they cant and that i would have to send it off to repairs when they tried to look for my contract on their systems they could not find it. the only evidence of a contract i have is a excel document with my number name and phone model. i signed up to this contract over the phone with the vodaphone buisness centre and i have been having problems ever since.