26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13903 Someone from WA thinks vodafone is epic fail at 21 Jan 2011 02:00:36 PM
Ok, so i previously lived in Wandi, a little out of the way but was told by teh guy selling me teh phone that reception out there was no issue. It was. So i moved to Attadale, right in teh metro area i suppose... and i couldnt use phone in house... so thats shit i thought... anyway so i go to work and in my office reception is poor at best, sometimes no reception at all...

WTF?!?!? im in teh metro area and i still cant get proper reception... and dont get me started on 3G... just did a test then... 0.06 mbps (from my3Gspeed.com)
21 Jan 2011 02:23:04 PM: I live 2 minutes away from a vodafone tower... I miss calls because my phone doesn't ring, then suddenly I'll get 5 texts and 3 missed calls from hours ago.