Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13950 Someone from QLD thinks vodafone is 3g and call drop outs at 21 Jan 2011 03:09:41 PM
I signed up for a 12 month contract last june. For the first four months my payments to them for some reason was not being updated in the system. So while I was paying on time and often before time, I kept getting sms' demanding payment at the risk of disconnection, which did occur. I eventually got onto CS after the eight or ninth attempt, I was told to just turn my handset off and back on and that seemed fix it. Weird bad true. I figured that would be the end of it but then around september I noticed I started getting really bad phone and 3G reception. My phone 30% of the time will just cut out for no reason during a call, the other 30% of the time it will cut out within about three seconds into the call, it works the other 40% of the time. I just wonder how much my bill is inflated if Voda charge a flag fall. Also network acccess cuts out despite having full bars/being in a city/under a voda tower. Piss poor. I pay 70 dollars a month for the privilege of having access to my phone 40% of the time. Pathetic.