Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13964 Someone from QLD thinks vodafone is extremely dissapointment at 21 Jan 2011 03:33:27 PM
I only just become a Vodafail customer from September 2010. It took them 3 weeks to transfer my number from Telstra to their number. Then I couldnt unlock my phone,it said my phone's IMEI is not registered. Took forever to get through to someone,so I gave up and sent email.They said unlocking service has become available free online for me but i still couldnt do it!I asked for Vodafone traveller and my 3G disabled.Went overseas for 2 weeks and Vodafone cust officer called and said my phone bill was $1,065.00 ! I am on $79 cap plan.They turned off the internet function in my phone.Complained as I got back in Oz. Tried to pay bill in Voda shop, they said thay didnt accept payments (what?!). When i'm at a mall, i always lost signal. signal strength is very weak in most part and I always have to go outside if i want to make/receive phone calls....and....the signal was dropped for couple of hours last week. I'm so had enough but I still have 21 months to go ! HELP !!
and just tell them, Vodafone want to keep there customers happy im sure they will help you ALOT