26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1400 Someone from VIC thinks vodafone is The worst at 22 Dec 2010 10:51:28 AM
I had a 2 year contract with Vodafone which finished up a few months ago. I couldn't get away from them fast enough. For the past 2 years it has taken so long for messages to come through, sometimes not until the next day or not at all, when I know my partner had sent me a message.

Switched back to Telstra, will never go with Vodafail again!!
22 Dec 2010 11:19:39 AM: And people who use real telcos think you're making it up when it takes a day to get their SMS... It sure isn't instant messaging we're paying for !
22 Dec 2010 01:14:36 PM: No, at no point are texts designated as instant messages anywhere. You answered your own rhetorical question!