Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14004 Someone from NSW thinks vodafone is Very at 21 Jan 2011 05:42:32 PM
We changed phone carriers... Big mistake to vodafone.. there is poor reception in my house, there is no reception at my parents or sisters places in Qld, my husband and I ring each other it drops out and it takes 3 attempts to have a conversation, i phoned to make a complaint and I was on hold for for and hour the first time and when I got through it dropped out so i haad to phone again and was on hold again.. when finally talked to someone they said there was nothing wrong with the service yet while we were speaking i could hear him and he couldnt hear me.. so again I phoned back and was told there was nothing wrong with the service. this has been going on since we changed phone carriers 1 year ago..I dont have any service at work either,,,We want out of the contract but it will cost us money to leave,, which i think is most unfair considering we are not the only people who are having trouble with vodafone,,, i cant wait to leave,,i will not be going back to vodafone when the contract is finished,, even if they resolve all this ... in my opinion it should have been recified sooner.... Not happy at all