Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14013 Someone from VIC thinks vodafone is Where do I start???? at 21 Jan 2011 06:13:15 PM
I have been with Vodafone for less than 3 months and firstly I was told I would have my contract with my then service provider paid out, that hasnt happend and Im in debt that I cannot afford to get out of.
Secondly I randomly have 'No Service' in areas such as the cbd of major towns and cities where you would expect full covereage.
My phone calls drop out and my messages dont go through to their intended recipient until, in some cases, 1-2 days later.
I was asked to pay a large amount of money for a phone I was supposed to get for free.
I want out of my contract but Iv been told a Vodafone employee that Vodafone wont allow it-I ask, what ever happend to my rights ?? Im not happy with them so I want out-End of Story...
Its just pathetic I sighned up to try and save money with a certain plan and its been nothing but a headache...
Secondly I randomly have 'No Service' in areas such as the cbd of major towns and cities where you would expect full covereage.
My phone calls drop out and my messages dont go through to their intended recipient until, in some cases, 1-2 days later.
I was asked to pay a large amount of money for a phone I was supposed to get for free.
I want out of my contract but Iv been told a Vodafone employee that Vodafone wont allow it-I ask, what ever happend to my rights ?? Im not happy with them so I want out-End of Story...
Its just pathetic I sighned up to try and save money with a certain plan and its been nothing but a headache...
21 Jan 2011 06:49:12 PM: no phone carrier will pay out your old provider