Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14016 Someone from NSW thinks vodafone is Widespread at 21 Jan 2011 06:20:32 PM
I bought my wife her first "expensive" post paid phone and initially was told that the town of lithgow had some problems for reception but we would not experience it unless we left town. We do not live on the edge of town. As a matter of fact we live in thew BRIGHT GREEN reception area of vodafone's coverage map however, over the town of lithgow, there should be a great big red cross that shows the coverage as it is now. We thought we were alone until we found out about the complaints.
The coverage in lithgow is so bad. My wife can only get reception in one corner of our backyard. We recently moved. 90% of places we looked at, we could not move to because the coverage was worse. Vodafone-Fail
The coverage in lithgow is so bad. My wife can only get reception in one corner of our backyard. We recently moved. 90% of places we looked at, we could not move to because the coverage was worse. Vodafone-Fail