Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14026 Someone from NSW thinks vodafone is appalling at 21 Jan 2011 06:59:10 PM
I have experienced dropped calls and messages that never went through both to me and by me. My bills have been huge, I have never just had to pay the cap amount. I am beginning to think that they have ripped me off big time. I rarely use the internet and have stopped making calls due to the high cost of my bills. I have complained many times to the outlet where I was sold the phone and others, only to be told "bad luck you are stuck with it until your contrat finishes". I have spent hours on the phone waiting for customer service (what a joke!!). Vodaphone are innept, incompetent and downright rude. They are morally bankrupt and should be held to account for the grief they cause people.
Extremely unhappy customer!!
Extremely unhappy customer!!