26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1404 Someone from NSW thinks vodafone is Crap Crap Crap at 22 Dec 2010 11:38:24 AM
Mike here from NSW, I work in the Recruitment business and due to a 3 hour delayed voicemail message I lost a $10,000 deal. Also my clients, family and friends cannot contact me as they lose connection. I cannot make calls as it doesnt connect and I am tired of trying to contact them.
22 Dec 2010 12:30:38 PM: I feel your pain. I think you would definitely have a case against them and should seek some compensation - if only they would answer the phone.
22 Dec 2010 01:08:10 PM: I don't believe this story for a second. If your recruitment product was worth waiting for you would have got the deal when you returned the call. Does your recruitment business also have an office number? Try not relying on your mobile exclusively.
22 Dec 2010 01:20:27 PM: thanks for the last post, but are we all on a Vodafail contract worth a couple of thousand dollars to use it as a back up? - I don't think so!
CRAP, CRAP, CRAP : I believe you.