Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14063 Someone from QLD thinks vodafone is Ultimate Fail at 21 Jan 2011 08:33:22 PM
Ever since I adopted the smartphone system in December 2009, I chose Vodafone due to their competitive plans and was unable to do any research (due to purchasing the phone as a replacement for a lost one).
I have never fully been satisfied with Vodafone's performance. Slow, continual dropouts of Phone and 3g signal and occasional delays in SMS. But in the last 3 months the dropouts have increased signifcantly and the network is slower than it has ever been.
I have troubleshooted till the cows come home no avail. I can understand the poor coverage, but poor provision of services is not good enough.
I have never fully been satisfied with Vodafone's performance. Slow, continual dropouts of Phone and 3g signal and occasional delays in SMS. But in the last 3 months the dropouts have increased signifcantly and the network is slower than it has ever been.
I have troubleshooted till the cows come home no avail. I can understand the poor coverage, but poor provision of services is not good enough.