Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14064 Someone from VIC thinks vodafone is No customer support at 21 Jan 2011 08:35:54 PM
Broadband disconnecting at least 20-30 times per day. sometimes more than once every 30 seconds. Really quite annoying. GIZMO tech says its a fault at their end because my equipment is all working fine. emailed twice to complain with no reply. Ready to change now.
I also used to think the best thing about Vodafone was their aussie call centre staff, but now they're all indians and I can't understand anything they say.
Also, Lara never gets it right, and she never picks the answers I need. Lara is only there to try and waste enough of your time so that you will go away and not complain. Lara sucks
Can anyone recommend any better ISP?
I also used to think the best thing about Vodafone was their aussie call centre staff, but now they're all indians and I can't understand anything they say.
Also, Lara never gets it right, and she never picks the answers I need. Lara is only there to try and waste enough of your time so that you will go away and not complain. Lara sucks
Can anyone recommend any better ISP?
21 Jan 2011 08:39:30 PM: If you mean a 3G ISP, then your only real choice in Australia is Telstra's NextG network. They have the best coverage and performance in Aus.