Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14089 Someone from NSW thinks vodafone is random at 21 Jan 2011 11:07:57 PM
happy to add my voice to all the others. I live in an isolated backwater called Randwick, and my iPhone spends more time "Searching" or "No Service" than actually connected to anything.
Only positive is that most the time my wife cannot contact me. Damn.
Got better reception during a recent trip to Noumea than I ever get here: despite Cyclone Vania!!
Thing is, generally complaining doesn't help. There are three ways to get your point across 1) with your feet, as you walk away, 2) with your wallet, as you close it, and 3) at the ballot box
I wouldn't be paying Vodaphone the compliment of actually complaining, because that betrays a naive faith that they would do something about it. Any company that allows its name to be as trashed as this clearly is being run by fools and clearly will not survive.
Make room down there in that grave OneTel, here comes Voda
Only positive is that most the time my wife cannot contact me. Damn.
Got better reception during a recent trip to Noumea than I ever get here: despite Cyclone Vania!!
Thing is, generally complaining doesn't help. There are three ways to get your point across 1) with your feet, as you walk away, 2) with your wallet, as you close it, and 3) at the ballot box
I wouldn't be paying Vodaphone the compliment of actually complaining, because that betrays a naive faith that they would do something about it. Any company that allows its name to be as trashed as this clearly is being run by fools and clearly will not survive.
Make room down there in that grave OneTel, here comes Voda