Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14094 Someone from NSW thinks vodafone is at 22 Jan 2011 02:09:33 AM
You think vodaphone customer support is ridiculous, Virgin aint much better. Im thinking of starting up a virginfail site. Customer support is horindous.
22 Jan 2011 03:32:38 AM: hi there I was with vodafone about a year ago, and had my contract cancelled for all the usual reasons as listed on this site, I went to virgin, and have been with them since, I have to be honest and say I have found virgin to be exceptional and loved the customer service. I was up and running within 30 mins of connecting to virgin. This was about a year ago, however my use is very basic, and not complex, so I haven't had to use customer service for over 12 months, and for the record my phone under virgin has dropped out once, and that was because I was in a train going through tunnel.
22 Jan 2011 04:35:44 AM: Would you beleive I have been trying for 6 months to return a phone that I didnt want. I wont go into particulars as the story in to long. But anyway they now tell me it was returned when I still have in sitting in front of me..lol
22 Jan 2011 09:42:30 AM: what does horindous mean?
22 Jan 2011 10:20:51 AM: You suck