Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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14109 Someone from VIC thinks vodafone is at 22 Jan 2011 07:06:50 AM
4 years ago l was away with work when a bill arived at home my wife rung up vodaphone to pay the bill but because it was in my name they would not let her pay it l did not get home for a week and the bill was now a few days over due l rang them up got the whole amount and payed out my contract in full cause they had being upsetting me for awhile it wasnt untill 12 or so months later when l was trying to get a personal loan that l found out that vodaphone had black listed me and l can now no longer borrow money for anything untill 2012 just for being about 1 week late on my bill and they did not even tell me when l rang them up about it they basicaly said tuff sh#t and that was it