Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14119 Someone from Somewhere else thinks vodafone is Failing for a long time at 22 Jan 2011 07:45:56 AM
Where to start? I live in Dunedin NZ, actually in a village just 25Km south of the city centre. For 14 YEARS I have been trying to get coverage improved by VF! The latest generation of phones are worse than ever, coverage is now less than 25% of what it used to be and yet I still have to pay full monthly rates. Multiple calls, letters, pleadings, letters to the papers. NOTHING but broken promises! Aside from no coverage or the multiple dropped calls the international roaming charging is nothing short of a rip off. My latest bill of $500+ following two weeks in OZ is case in point. I even turned OFF all data roaming services and made or received hardly any calls as I was using Skype over a WiFi connection. There are charges for data on the account that don't even conform to their own reported charging plans. Go figure?
24 Jan 2011 12:14:11 AM: Hey- that's Vodafone.