Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14182 Someone from NSW thinks vodafone is Deliberately deceptive at 22 Jan 2011 02:51:43 PM
I changed jobs last October so had to get a new plan. When I signed up with vodafone I SPECIFICALLY asked about coverage for my street as I had previously had poor reception with optus but good reception with Telstra. The shop people showed me the green coverage map but I asked them to ring vodafone about my specific street. The response was First avenue in Jannali is sweet, no problems at all. The reality is service alternates between one bar and no service. Every call drops out, I have missed jobs,it has cost me money, it takes up to four days for text msgs .... In short my vodafone mobile is unusable at home.... Yet they say this is "sweet" .... It is a downright lie!
Anyone else in the area?