Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14194 Someone from NSW thinks vodafone is at 22 Jan 2011 03:53:13 PM
I have been with vodafone for 15 years..that makes no difference to them these days...customer loyalty. They never used to be like this...obviously the CEO's are getting greedy.
I purchased an iphone in March 2010 with a 2 year contract. It is my business phone. all the issues I have had, like dropping out, can't hear people, when I hang up the phone freezes, a lot of the time I have no reception whatsoever..I live and work in Randwick. The whole thing is crap and the worst thing is I can't compalin about it and don't know how to...because they don't answer the phone...and if after a 30-40 minute wait..they answer...the phone cuts out and no-one calls you back. I am in full support of any action against Vodafone, has this all happened because the CEO's want to cut costs and make more money themselves whilst we all suffer?
I purchased an iphone in March 2010 with a 2 year contract. It is my business phone. all the issues I have had, like dropping out, can't hear people, when I hang up the phone freezes, a lot of the time I have no reception whatsoever..I live and work in Randwick. The whole thing is crap and the worst thing is I can't compalin about it and don't know how to...because they don't answer the phone...and if after a 30-40 minute wait..they answer...the phone cuts out and no-one calls you back. I am in full support of any action against Vodafone, has this all happened because the CEO's want to cut costs and make more money themselves whilst we all suffer?