Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14216 Someone from SA thinks vodafone is Pathetic at 22 Jan 2011 08:35:28 PM
I live 15 minutes from the Adelaide CBD and constantly have periods of NO SERVICE which is appalling. My calls will frequently drop out up to five times PER CALL no matter if I am driving, moving, or even sitting in the same place. Sometimes people calling me will not even be able to get through - it just goes straight to my messagebank. I often receive messages DAYS after they have been sent or even NOT AT ALL. I was in MELBOURNE last week and couldn't even get my internet to work at all. I don't think I've ever seen full service bars on my phone - except for in the Melbourne CBD.
I'm sorry Vodafone, but your service is absolutely pathetic and I'm sick of paying for rubbish.
I'm sorry Vodafone, but your service is absolutely pathetic and I'm sick of paying for rubbish.
24 Jan 2011 01:18:03 AM: Sometimes I wonder if this isn't some enormous hoax.I just can't work out who would perpetrate it.Who would benefit?Aaah- must be all the telstra shareholders.Well, no, I am one genuinely very angry Vodafone customer, who knows at least 7 people who hated Vodafone before I became a customer. Just wish they'd have let me know.
25 Jan 2011 12:49:31 PM: Please check out the How to Complain link on this site.