Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14234 Someone from NSW thinks vodafone is I gave up at 23 Jan 2011 03:50:10 AM
I had a Vodafone contract for broadband and couldnt get any signal in Bridge Street, Sydney CBD. The freakin CBD. Everything was patchy outside of the CBD and nothing existed in regional NSW.
Ditto for phone calls. I gave up and moved to pre-paid with another carrier . . . for the fun of having vodafone I paid over 2k in costs . . to not use the service or make calls / internet as the service quality was terrible.
The customer service staff were quick to tell me I needed to pay out my contract to get out of it . 2k down the drain all up
Ditto for phone calls. I gave up and moved to pre-paid with another carrier . . . for the fun of having vodafone I paid over 2k in costs . . to not use the service or make calls / internet as the service quality was terrible.
The customer service staff were quick to tell me I needed to pay out my contract to get out of it . 2k down the drain all up