Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14288 Someone from NSW thinks vodafone is Missed Calls & SMS at 23 Jan 2011 09:51:14 AM
My son was addmitted to hospital last night 22 Jan 2011 and he rang from hospital and stated my phone went straight to vocie mail this service didn't not work and hasn't since I got a new phone even after having switch back on. It was lucky that it wasn't a life threatening situatition but had been so I would never have know about his injury & addmission to hospital, in the scheme of things I believe it to be serious but obivously Vodaphone don't live could be lost or else seriously injuryed what are they going to do about this service or lack off.
23 Jan 2011 10:04:04 AM: Check out the 'How To Complain' link at the top of the page. You will no doubt have to escalate to the TIO, but they should be able to assist you out of your contract penalty free.