Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14303 Someone from NSW thinks vodafone is A big fail at 23 Jan 2011 12:37:53 PM
I am on the $79 cap plan, and every month I pay by Bpay, I always pay my bill as soon as I receive the email. I have paid a bill due 29th december 2010 and just recently got an overdue bill $157 pay immediately, so I paid it and haven't challenged it. It's happened about 3 occasions where my bill was overdue. Has this happened to anyone else? I have always paid it and now when I pay my bill I email it to myself with the receipt number so in future I have proof. My plan is ending in may 9th so I think I'll be shopping around for a cheaper plan and a better carrier.
23 Jan 2011 01:33:03 PM: Why would you pay the bill twice? If you've already paid it then you ring them and tell them. They are just trying to rip you off!!!