26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14321 Someone from WA thinks vodafone is Reliably fail at 23 Jan 2011 02:51:09 PM
I just love making phone calls with vodafail: 1st attempt, , nothing happens, the phone just says it is making call. Second attempt, you get a call fail signal. Third attempt, it goes straight to voicemail. Fourth tuyou finally get theology..of course all the while there is at least four bars of coverage showing.
23 Jan 2011 02:57:49 PM: Are you being charged for each call????
23 Jan 2011 03:00:09 PM: What sort of stupid reply is "Are you being charged for each call????" ? What is the point of having a mobile phone if you cant use the network :/ Vodafone has the worst network in the world.
23 Jan 2011 03:04:03 PM: @ 23 Jan 2011 05:00:09 PM:

If the OP is being charged for each call it add weight for the OP to go to the TIO.

Also the OP may or may not have been aware there is a charge for each call and I wanted to clarify the position.

Hope that suffices for my stupid reply.
23 Jan 2011 03:08:16 PM: Sorry my bad, I thought you were implying since he wasn't being charged, he has no reason to complain.
23 Jan 2011 03:10:27 PM: No problems, I can see how there could have been some confusion.

Have a great day!!
23 Jan 2011 03:21:11 PM: Went to telstra yesterday, port took 1 hour, calls are clear as, pages load like they got a fire cracker up the blurter!!!
A must for anyone in busines, or who expects to get what they have been paying for but not getting.
I am having a great day!
23 Jan 2011 03:24:01 PM: Nice one!!! Excellent result!!

Have a drink (or two) tonight and celebrate!!