26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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14332 Someone from WA thinks vodafone is daily/hourly at 23 Jan 2011 04:59:05 PM
I first obtained A mobile broadband(pre payed)in August.From the beginning I was dropping out only occaisionally.Fair enough!I recently holidayed in Melbourne for 3 weeks(Doncaster & Torquay)No problems in Torquay,100ks from Melbourne,but absolutely no reception in Doncaster.Now that I'm home in WA,the problem seems to continue.On a Daily basis my Vodofone disconects,sometimes when i check it tells me i have been connected for a number of hours,but fails to mention that 1/2 of this time is spent reconnecting.I dont have a Vodaphone phone(thank god),but just 1 call to them cost me $63 & another $28 because of the time it takes to get through& the number of times they put you on hold.I'm an online Poker player & on 3 seperate occasions it has cost me Prize money as well as buy in money.My recharge cost me $150 for 12mnths.what a waste of time & money.LOL.its happening as i write!!!!!!