Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1437 Someone from NSW thinks vodafone is at 22 Dec 2010 07:34:10 PM
went to the vodafone store on Monday to report a fault with my phone, data was extremely slow to download (if at all). this problem was progressively getting worse, since signing up with vodafone 2 months ago. the store attendant told be it was a faulty sim, which he replaced and asured me things would be working fine in ten minutes.
well things weren't fixed, data times out and now incoming calls drop out after 3 seconds.
and now i find on the internet that i'm not the only having problems. with the ceo publicly announcing tech problems, i find the vodafone staff to be deceptive and misleading when addressing my problem.
vodafone is charged me for services that they are not providing. disgraceful
well things weren't fixed, data times out and now incoming calls drop out after 3 seconds.
and now i find on the internet that i'm not the only having problems. with the ceo publicly announcing tech problems, i find the vodafone staff to be deceptive and misleading when addressing my problem.
vodafone is charged me for services that they are not providing. disgraceful
And before you shout "buyer beware", you have to admit that there are many tech-unsavvy consumers out there. For example, the elderly. They depend on salespeople to tell the truth.