Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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14394 Someone from QLD thinks vodafone is Very Fail at 24 Jan 2011 09:28:13 AM
I have been on holidays in Bentley Park (QLD) for about a week and a half and my mobile has been showing 'no service' for all that time!!!
NO SERVICE AT ALL!!! not even roaming nothing... I thought 3 and vodafone were now the same network, but my partner is on 3 and we are now relying on her mobile :(
Bentley Park (QLD) shows full coverage on Vodafone's website... what a joke!!
Dave
NO SERVICE AT ALL!!! not even roaming nothing... I thought 3 and vodafone were now the same network, but my partner is on 3 and we are now relying on her mobile :(
Bentley Park (QLD) shows full coverage on Vodafone's website... what a joke!!
Dave
24 Jan 2011 10:46:58 AM: If someone told you that 3 and Vodafone use the same network you should fully complain. Vodafone's coverage is unchanged since the merger (i.e. still uses the Joint Venture 2100 network in the Citys and thier own "Nationwide" network as well as thier own GSM network). 3 on the other hand have the option of using thier own 3G network, the Vodafone GSM network, Telstra GSM network, Telstra Next G network. (Obviously it depends on the handset if it can access all these networks) So this would explain why you are getting better coverage with 3. Such a shame the 3 network is shutting down and Vodafail are forcing everyone across to Voda.